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FAQs


Why are “Attorney-Approved” posters important?

With ever-changing regulations at both the state and federal level, every poster is reviewed by our in-house legal team to ensure compliance with all current state and federal employment laws. We provide you the confidence that your business is protected.

What is your return policy?

We guarantee your satisfaction! If you're not happy with your purchase, just call us toll free (800.888.4040, M-F, 8 am- 6pm ET) to authorize a return. Then return the item in its original condition and packaging within 90 days of the original invoice date to receive an exchange or refund. Sorry, downloaded products are not returnable.

When will my order ship?

Most orders ship the next business day. Once your order ships, we’ll send you a shipping confirmation email. You also can log into your account to see the tracking status.

How do I submit a tax exempt form?

You can either fax your tax exempt form to 954-514-2113 or email it to us at invoicerequest@hrdirect.com. .

Can I get a discount if I order large quantities of an item?

In many cases, the answer is yes! Call our customer service department at 800.888.4040, M-F, 8am-6pm ET or send us an email at sales@hrdirect.com.

What methods of payment do you accept?

We accept Visa, American Express, MasterCard and Discover. We also offer qualified customers open credit. See our credit policy.

How do I apply for credit?

The minimum opening order credit is $150. If you are a new customer and would like us to bill you, select this option at checkout. See our credit policy.

How long does it take to receive downloadable posters?

As soon as your complete your order, you will receive an order confirmation email that will include links to access your downloadable products.

Are online payments secure?

Absolutely! HRdirect uses the most advanced internet security technology available today to secure your private information: Security Socket Layer (SSL). Learn more about our GeoTrust SSL certificate

What is a priority code?

This is the special offer code that you can find on your catalog or mailer near your name and address. This code can be entered any time while shopping to apply any special offers or discounts you may have received.
If you have a catalog, you can locate your Priority Code based this diagram.